Privacy Policy

We collect personal information that you voluntarily provide through our website forms:

• Contact Form — name, email address, phone number, mailing address, and your message.
• Tour Scheduling — name, email address, phone number, preferred date and time, and any additional notes.
• Referral Form — your name, email, phone, relationship to the referred person, and the referred person's name, email, and phone number.
• Career Application — name, email, phone, mailing address, license or certification type, driver's license and vehicle status, shift preferences, previous experience, how you heard about us, and an uploaded resume file.

We do not collect information from children under 13 and do not knowingly solicit data from minors.

We use the information you provide to:

• Respond to your inquiries and messages
• Schedule and confirm tour appointments
• Process referrals and follow up with referred individuals
• Review employment applications and contact qualified candidates
• Send email notifications related to your submission
• Improve our website and services

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Your form submissions are stored in a secure cloud database (MongoDB Atlas) with encryption at rest and in transit. Uploaded resume files are stored in Amazon Web Services (AWS) S3 with restricted access. Only authorized administrators can access submitted data through our password-protected admin dashboard.

We use the following third-party services to operate this website. Each service processes data in accordance with their own privacy policies:

• MongoDB Atlas — secure database hosting for form submissions
• Amazon Web Services (S3) — file storage for uploaded resumes
• Twilio SendGrid — email delivery for form notifications
• Mapbox — interactive map on our contact page (may collect anonymized usage data)
• Vercel — website hosting and deployment

This website uses a single, essential cookie for our admin dashboard login session. This cookie is encrypted, HTTP-only, and expires after 7 days. It is not used for tracking, advertising, or analytics. We do not use any third-party tracking cookies, advertising pixels, or analytics services on public-facing pages of this website.

Our forms use a honeypot technique and server-side rate limiting to prevent automated spam submissions. These methods do not collect personal data or require any action from you. We do not use third-party CAPTCHA services.

We retain form submissions and uploaded files for as long as necessary to fulfill the purpose for which they were collected — for example, to process an inquiry, complete a hiring decision, or maintain records as required by Washington State adult family home regulations. You may request deletion of your data at any time by contacting us.

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Withdraw consent for future communications

To exercise any of these rights, please contact us using the information below.

We take reasonable measures to protect your personal information, including encrypted data transmission (HTTPS), encrypted database storage, secure file hosting, and access controls for administrative functions. However, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last updated” date. We encourage you to review this policy periodically.